Shipping Info

Where is my order?

Once we have received the payment, we usually process any orders from 2-5 days.

Please allow 2-4 weeks for your items to arrive.


Pricing & Shipping Costs

We have work with global shipping services to get your order from the site to your door.

At the moment we offer free shipping. The free shipping method comes as a standard post. Because our products are very competitive we don’t you to have to purchase expensive shipping cost. In the future, we will offer Express delivery at additional cost.



Shipping Country Restrictions

We have a global network of 3rd party printers that make your orders. Once you place an order on the site, each item is sent to the independent printer closest to you. Due to the locations of the 3rd party printers and international shipping restrictions, our products are not available for the following countries:

  • Iran
  • Cuba
  • Sudan
  • North Korea
  • Syria
  • Crimea

For more information or specific queries please contact us.



Customs & Extra Charges

Customs rules in various countries can frequently change, causing delays and at times, additional charges imposed by the receiving country.

While we take all reasonable steps to comply with general world shipping standards, Granddeluxe Gaming may not know the details of additional customs taxes or duties, or if any specific item is prohibited or can be confiscated by the receiving country.

You are responsible to check your local custom rules and additional charges before purchasing from our store.